Rates and policies
Shipping cost vary based on the product weight and the
methods of delivery. After placing your items in the shopping cart there is a
drop down button which allows you to select the best shipping method and cost
for you.
Shipping Time
The time period for order processing may vary as per the
order. Stock items are usually shipped the same day. For customized orders with
stock formulas, allow for 2 to 4 weeks and more depending on packaging etc. For
developing customized formulas allow for 2 to 4 months and more to accommodate
accelerated testing, analysis and quality control.
| We offer the
following method of delivery: |
| Ground |
4 to 6 Business Days |
| 2nd Day |
2 to 4 Business Days |
| Next Day |
2 to3 Business Days |
*(Business days are Monday through Friday
excluding holidays)
Shipping Methods
To ensure the safety of the product and the fastest
service we drop shipment directly to our client. Once the order is ready, it is
shipped via UPS Ground or Express Mail. Some areas and PO Boxes require US
Priority Mail. Also Faster Delivers: Next Day or 2nd Business Day options
are available! You select the method of shipping in a pull down menu in the
shopping cart area.
Please Note: Standard shipments are via UPS Ground within
the continental United States.
Return policy
. You must contact us at
customerservice@healthspecialty.com to obtain return
authorization and return shipping instructions. All items are guaranteed against
manufacturers defects.
If you have used the product up to 25% and for some reason
it does not live up to your expectations (or a remote chance your skin reacts to
a certain ingredient) we will take it back without question. However, like
returning any product back to a store; your time, effort, personal expense of
gas, parking and vehicle wear and tear is a typical. Our policy is that shipping
will only be partially compensated by us. What this means is that, returning the
product will be your responsibility (like returning merchandise to a store)
where we will gladly send a replacement or a completely different product of
your choice (with adjusted price variances) and ship at our expense!